FAQ

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we deliver answers!

Is it really a moving simulator?

Yes, we are very proud to offer you one of the few free bookable full-motion flight simulation experiences in Germany.
With our ultra-modern, full-motion flight simulator in the 6 degrees of freedom (6DoF) you will experience flight simulation in a completely new way.
Experience the acceleration and being pressed into the seat as you set the thrust levers forward to the takeoff position. Feel the centrifugal forces as you initiate turns, climb or descend.
In the clouds the air is not smooth, feel the slight vibrations when flying through cloud cover and the ups and downs of the slight turbulence.
If you wish, we can also leave the motion platform off. You can find our corresponding offers under "No Motion" in our store.

What do I have to bring?

Nothing special! It's best to come to us with great anticipation, loose clothing and comfortable shoes.
Of course, this also applies to your companion ...

Can someone accompany me?

Very much so! Depending on the booked flight package, you can bring up to 2 accompanying persons free of charge.
In addition to the instructor, there is room for another 3 people in the simulator. Please do not show up with more persons as currently no persons can be in the hall when the simulator is in operation.

How many people fit in the simulator?

The simulator has room for a total of 4 people. However, one seat is reserved for your instructor.

Are there any requirements I have to meet?

Not many, but we have to point out some points:
1. you should be at least 14 years old if you come to us without a legal guardian.
Underage participants must prove that they have the consent of a parent or guardian.
2. you should be at least 1.20 m tall.
3. you must not be heavier than 130 kg.
4. please come only if you are in good health and feel well. Being ill and sitting in the simulator doesn´t make fun and also a threat to the other persons in the simulator.
5. please do not come to us under the influence of alcohol and/or drugs.

Can I really fly the simulator myself?

Yes, of course, we will discuss the most important points in the briefing beforehand. Even inexperienced pilots will quickly understand the context. In the simulator we are with you the whole time and help you with explanations and tips.
Flying the full motion simulator is really impressively close to reality. You should therefore be in good mental and physical condition for your flight.

I know the Airbus well, do I need a briefing?

If you are already a pilot or already know the Airbus and its systems well from other flight simulators, we can skip the briefing as far as possible.

How long can I fly?

This depends on which flight package you have purchased or received as a gift. Please inform yourself about this on the detailed pages of our offers in the store.
Example: The flight package Flight60 offers you pure 60 minutes time in the simulator. Pushback, taxiing from/to the gate, holding patterns etc. are of course included.
Before that we do a detailed briefing on the how-to. This is about 30 minutes for this package.
If you have been with us before and have already gained experience, we can shorten the briefing or skip it completely. You can use this extra time in the simulator. Please allow 5 minutes after the flight for debriefing, farewells, etc.

Which airports can I fly to?

The database of the flight simulator contains about 24,000 airports worldwide. However, not all of them are suitable to be flown to with a large Airbus.
We have installed some airports as additional add-ons. These reproduce the real airport almost true to the original.

Is the simulator barrier-free?

Unfortunately, no. Due to the construction on the moving stilts and the necessity to enter the simulator via stairs, we currently cannot provide access to the simulator via wheelchair etc.
In addition, you should be in good mental and physical condition.

How can I book an appointment?

If you already know exactly when you would like to fly with us, then click in our store on the respective flight package on the button "Book directly".
Here you can then select a suitable free date and time for you in the further steps and make a binding booking.
Do you need support? Feel free to contact us by phone or e-mail. We are happy to help you!

Can I also buy a flight package without a specific date?

Yes, of course you can! If you want to give the simulator flight as a gift, then buy a gift certificate in our store. You can get there by clicking on the button "buy voucher". Here you can buy a voucher without choosing a date, which will be used for a later redemption with a choice of dates for the respective flight package.
The voucher will be sent to you by e-mail for you to print out yourself. Alternatively, you can also select the gift voucher by mail for a small surcharge in the purchase process. Here we send you an attractive voucher with envelope, which can be wonderfully presented as a gift.
The redemption of a gift certificate is then done here on our website via the menu item "Redeem".
Do you need support? Feel free to contact us by phone or e-mail. We are happy to help you!

How long is a voucher valid?

A voucher purchased from us is valid for 3 years from the end of the year in which the purchase took place.

I have to reschedule my appointment, is that possible?

Basically, the sooner you let us know, the better, because we also have to plan our dates well and work to capacity. Of course we can't do that the shorter your postponement request arrives.

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